Italjidlo Gusto Club Rewards Program - Terms and Conditions

1. General Information
1.1. ItalJidlo Gusto Klub (hereinafter "Program") is a loyalty rewards program operated by ItalJidlo.cz.
1.2. Participation in the Program is subject to these Terms & Conditions, which ItalJidlo.cz may modify at any time.
1.3. By joining and using the Program, participants agree to abide by these Terms & Conditions.

2. Membership Eligibility
2.1. The Program is open to individuals aged 18 and above with a valid customer account on ItalJidlo.cz.
2.2. Businesses and resellers are not eligible to participate.
2.3. ItalJidlo.cz reserves the right to refuse or terminate membership at its discretion.

3. Earning Reward Points
3.1. Members earn approximately 1 point for every 5 CZK spent on eligible purchases.
3.2. Points are credited to the member’s account once the order is fully paid and delivered.
3.3. Points are not earned on shipping costs, discounts, or refunded items.
3.4. ItalJidlo.cz may offer promotional campaigns with different earning rates.
3.5. ItalJidlo.cz reserves the right to modify the earning rate at any time.

4. Redeeming Reward Points
4.1. Points can be redeemed only for products listed in the "Gusto Klub Odměny" category.
4.2. The redemption value is approximately 1 point = 0.50 CZK towards eligible reward products.
4.3. Points cannot be exchanged for cash or store credit.
4.4. Orders placed with reward points are non-refundable.
4.5. ItalJidlo.cz reserves the right to modify the selection of reward products or redemption rate at any time.

5. Expiration & Account Inactivity
 5.1. Reward points are valid for 12 months from the date of earning.
5.2: Customers can check the balance of their points by login in their account and visit the page "Your Reward Points".
5.3. If a member’s account is inactive for 12 months, their points will expire.
5.4. Expired points cannot be reinstated.

6. Program Modifications & Termination
6.1. ItalJidlo.cz reserves the right to modify, suspend, or terminate the Program at any time.
6.2. Members will be notified of major changes via email or website announcements.
6.3. If the Program is terminated, members will have 20 days to redeem their remaining points.

7. Fraud & Abuse
7.1. Any attempt to manipulate or abuse the Program may result in membership termination and forfeiture of points.
7.2. ItalJidlo.cz reserves the right to audit accounts and adjust points if necessary.

8. Contact & Support
8.1. For any inquiries regarding the Program, members can contact customer support via info@italjidlo.cz.